You are completely free to terminate your contract with us whenever you like. We don't make you sign up to a 12-month minimum contract period and we don't even ask you for 30 days notice, like some unscrupulous providers. Simply send us an e-mail to firstname.lastname@example.org and once we have confirmed your request, you won't have to pay us a single penny more. We will cancel your contract with immediate effect. Please be aware that your hosting package or hosted website will cease to work from this moment, so please ensure any data you want to keep, is transferred or backed up before you ask us to terminate your account. Your account will be deleted and no copies of your website data will be kept.
Money Back Guarantee
If for any reason you are unhappy with the website system or hosting package we provide, you can cancel your services at anytime within the first 14 days, and we’ll give you a full refund, we can’t say fairer than that! Simply e-mail us as email@example.com within 14 days of your placing your order and we’ll give you a full refund, guaranteed. Unfortunately, we cannot offer a 14-day money back guarantee for our Support Services, SEO Services or CPC Services due to the workload involved with these services.
Fraudulent or illegal Activities
Your account may be suspended and then terminated with no forewarning, if we suspect you to be engaged in the selling of illegal products or other illegal activities or involved in suspected fraudulent activity or money laundering activities. In any of these cases, you may be given no forewarning that your account will be suspended, as such cases require more immediate action to be taken by us. In these circumstances we reserve the right to terminate your account, and no refunds will be given in these circumstances.